FAQ

12’ x 20’ for most models
18’ x 25’ 1000S
If adding extensions the pit needs to increase as well.

Yes, the foam pads are supplied and are located between the two layers of shrink wrap when the pool ships. You can take off one layer of shrink wrap to remove the pads only, set the pool in place and leave the pool in the second layer of shrink wrap to keep the pool clean during construction.  The foam pads should be placed on the slab as labeled.  This is very important.  On one piece pools, the 3 reinforcement ribs should not be sitting on the foam pads.  On four piece pools, the flanges should not be sitting on the foam pads, nor should they touch the concrete slab.

Yes, this is critical to proper water flow in the pool.

Yes, it is the customer/installer’s responsibility to remove the SwimEx from the truck.  This can be accomplished via a crane, forklift or lull truck depending on your site.

Yes.  Our standard equipment includes a 1 horsepower pump, cartridge filter, and 5.5kw electric heater.  A natural gas or propane heater are available as options.

No, this is supplied by the installer / electrician / plumber.  SwimEx does provide shut off valves for all inlet and outlet fittings.

At the front of the SwimEx, there is a SwimEx decal with the water fill line marked across the bottom of this decal.  This is the ideal water depth.  Most SwimEx units will hold 2600 or 3200 gallons.

Yes, this is normal.  We recommend warming the water and operating the paddlewheel.  This will cause the seal to expand and sit properly.  If the water has warmed up and the paddlewheel has run for a full hour continuously and it is still dripping, call SwimEx.

No.  Even if there is a power outage, the AC Tech controller does not need adjustment.

Our standard setup is to have the entry/exit handrails mounted through the top coupling of the pool.  These handrails would prevent the hard cover from closing.

In a residential application, we recommend operating the filtration pump at least 8 hours a day.  Ideally you put a timer on the pump and run your filtration when the pool is normally not in use.

Yes, this will help to keep the heat in the water and keep evaporation down a minimum.  A floating thermal blanket comes with the pool.  Manual and hard top safety covers are available as options.

We recommend checking the water chemistry once a week and check filter pressure monthly.  Additionally, the annual maintenance includes:  cleaning the pool, waxing the pool, changing the filter cartridge, greasing the grease zerk fittings on the bearings and possibly changing the oil in the gearbox.*  (This is not necessary on units shipped after February 2011.)  Lime-Away or CLR cleaner, Nu-Finish wax, 3M Marine wax, general purpose lithium grease and Mobil SHC-634 are the recommended products.

We recommend against the use of salt sanitizers.  If not balanced properly it will lead to excessive chloramine being produced.  This can cause fluctuation in Ph and will make your water corrosive.

The gas heater does not require a vertical vent but venting is required through a sidewall.  Ideally this will be located outside or in a well ventilated location.  A CO detector should be used if located indoors.

Mark down the filter pressure from the gauge on top of the canister when the filter is clean.  When the pressure goes up 5 lbs. above the starting (clean) pressure it is time to take out the cartridge filter and clean it.

The fast and slow air buttons on the pool work 2 ways.  If you press and release the button quickly it will increase/decrease the speed in very small increments.  You can also press and hold in the fast / slow button for 5-6 seconds to increase /decrease the speed in larger increments.  If you have the Swimometer option, you can also control the speed of the current at the Swimometer.  NOTE: The Swimometer should not be touched from within the pool.  Only touch the Swimometer when out of the water.

Yes, there is a stop bar at the back of the pool.  Simply press firmly on the stop bar and the pool current will stop.

Making reasonable assumptions (pump 8 hours a day, swim 1 hour a day), we estimate the monthly consumption to be ~ 809 Kwh per month in a residential application.

Chlorine (without an ozonator) 1 ppm;   Chlorine (with an ozonator) 0.6-0.8 ppm
Bromine (without an ozonator) 2.0-2.5 ppm; Bromine (with an ozonator) 1.5-2.0 ppm
Ph 7.2 – 7.6  (ideal 7.4)
Alkalinity ~ 120 ppm
Calcium Hardness 200-300 ppm

The ozonator takes oxygen, from ambient air, and draws it through a dielectric chamber to convert it to Ozone. This ozone will be mixed and dissolved in the water. Ozone is the strongest oxidizer commercially available. It is also a much more effective sanitizer than chlorine or bromine. It will kill bacteria and viruses thousands of times faster. However, ozone has a very short life.  It does not leave a measurable residual in the water. That is why it is important to maintain a residual strength of chlorine or bromine in the water to protect swimmers and prevent algae. The ozonator works in conjunction with the chlorine or bromine in your SwimEx to reduce the consumption of chemicals.

For exercise – 78-82° F
Exercising at higher water temperature can lead to health problems.
For arthritis – Low 90°s
Heater is capable of reaching 104° F